What are the benefits of dog walking over daycare?

        Daycares can reinforce undesirable behavior in your dog and cause anxiety from the ever changing environment of other dogs. A dog walker provides personal and specialized attention for you and your pet. As your personal pet professional we can tackle any issue and help your dog be the best he can be!

Do you walk aggressive dogs?

         We do not discriminate against any animal. We would be happy to help and work through any issues you are having with your pet as long as there is no threat to anyone or any other animals well being.

Do you need keys to my house?

        Yes, as well as a duplicate copy. Keys can also be left with a doorman as long as they are on duty during visits.

How do I make payments?

         Payments are made to Windy City Dog Walkers Inc. at the beginning of the week for any scheduled service. Additional payments can be made when services are added. We do not accept cash or credit cards. You can tip your walker cash or leave a note in the memo on your check.

What are Biobags?

         Windy City Dog Walkers use Biobags to pick up after your pet. They are 100% biodegradable and 100% compostable. Biobags biodegrade when in compost environments after 45 days, and are environmentally friendly.




Are there a minimum number of walks required per week?

         Yes. We do not provide part time service for dog clients. We require two scheduled walks per week for you to be eligible for on call and vacation care service (dogs only).

Do you offer services for pets other than dogs?

         Yes we would be happy to help with any household pet, not just cats! Rates for other pets are the same as those for cats, visits are 25 minutes.

Can you administer medication?

         Yes. We would be happy to administer any medication during the walk visit. A walk through from the owner may be needed in some cases.

What is House Sitting?

         House Sitting Services are offered for our dog clients. Your walker will stay in your home and basically “fill in” for you in your absence. Your dog will receive three 25 minute walks as well as a short “relief walk” anytime your walker leaves for another appointment or errand. An overnight stay, mail pickup, plant watering are included.




What is a “regular schedule”?

         The regular schedule will be discussed at the initial interview. This weekly schedule will go in automatically every week unless we hear different from you. If your schedule changes frequently, you can email us weekly or monthly with your schedule instead.

What is your cancellation policy?

         It is written as 24 hrs, however as long as your walker is not at the walk or on their way and the request is received by phone then you will not be charged.

How do I schedule walks?

        You can schedule walks by phone, email, and even text message. When adding a walk by text, email, or voicemail you will always receive a confirmation. 

Do you work on weekends or holidays?

         Yes. Windy City Dog Walkers works everyday of the year and has rates for any hour of the day.




What is licensed, insured, and bonded? 

        Windy City Dog Walkers Inc. is Licensed through their incorporation in Illinois to provide pet care service. We are Insured and Bonded through Business Insurers of the Carolinas to protect the health of your pet and the safety and security of your home.

What does the insurance cover?

    Insurance covers any personal property in our care, custody, and control (including pets) up to $100,000. All other claims are insured up to $1,000,000 with a $2,000,000 aggregate.

Are your employees background checked?

        Yes, applicants are screened for any felony criminal record or any crimes against people or property. Once hired, employees are continuously monitored by CastleBranch.com, which provides alerts for any new criminal activity.

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Do you have more questions?  Email us at mail@windycitydogwalkers.com


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773-744-0745 ∙ 910 W. Van Buren St. #401 ∙ Chicago, IL 60607